Travel Consultant

From 0 to 5 year(s) of experience
₹ 3,00,000 - 4,50,000 P.A.

Job Description

Roles and Responsibilities

Travel consultant role is to manage bookings for customers who are planning their travel using client portal & handle all travel related queries including refunds & amendments via calls, chats & back-office functions.

Desired Candidate Profile

Excellent Verbal & Written Communications skills to connect with Internal & External Customers. Should be good in managing / handling customer queries & providing faster resolution. Functional knowledge of Microsoft Office software packages. Basic knowledge on Google Suit (Docs, Sheets...etc.)/ Keyboard Skills Good Typing speed (30 WPM). Should be open for the rotational shift in 24X7 environment. Undergrads/ Graduates and PG's are all welcome to apply. Broadband internet connectivity and power backup a must at place of residence.

Any travel domain knowledge or experience of using GDS is an additional advantage.

Perks and Benefits

Incentives and internet reimbursement.

Role:Account / Relationship Management - Voice / Blended

Salary: 3,00,000 - 4,50,000 P.A.

Industry:BPO / Call Centre

Functional Area:Customer Success, Service & Operations

Role Category:Voice / Blended

Employment Type:Full Time, Permanent

Key Skills
Skills highlighted with ‘‘ are preferred keyskills


UG:Graduation Not Required

Company Profile

Vision Unlimited

One of the largest BPO/ KPO companies in the world

Company Info
View Contact Details+

Recruiter Name:Pooja Chawla

Contact Company:Vision Unlimited